Refund policy

At Surfari Collection, we want you to love your gear as much as you love complaining about that last uphill stretch.

If something's not right with your order, we've got you covered. 👍

We offer refunds for:

• Items we sent incorrectly (hey, mistakes happen)
• Damaged or defective products

Refund requests must be made within 30 days of your purchase date. ⏰

To request a refund:

Just email us at support@surfaricollection.com or call us at 831-222-0326 with your order number and a quick description of what's wrong. We'll take care of you. 📧📞

The fine print:

This policy may be updated from time to time. For the most current version, reach out to support@surfaricollection.com.

Care tip: For the best long-term results, follow the washing and care instructions that came with your purchase. Your shirt will thank you. 🧺✨

Refunds 💰

You'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too (because apparently they're hiking at a leisurely pace). ⏳

If more than 15 business days have passed since we've approved your return, please contact us at support@surfaricollection.com or call 831-222-0326. We'll figure out what's going on. 📧📞

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.